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How tar55 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account with tar55, how we use it, and what rights you hold over it.

Account data protectedDANA, OVO, GoPay payment data handled with careYour access rights explained clearlyContact us to review or remove your data
tar55 How tar55 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Secure Data Storage

Your account data is stored on encrypted servers. SSL encryption covers every session so the details you enter — including payment references from DANA, OVO or GoPay — are not exposed in transit.

Cookie Use on tar55

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. You can adjust cookie settings through your browser, though some features may not work without them.

Data Retention Periods

We keep your account records for as long as your account is active and for the period required under applicable law after it closes. Payment records tied to DANA, OVO or GoPay transactions follow local financial data rules.

Your Right to Access and Delete

You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion where no legal obligation requires us to keep it. Submit your request through live chat or email.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Live Chat Support Open the live chat window from your account dashboard to raise a privacy request directly. Our team can log data access or deletion requests on your behalf during chat.
Email Privacy Request Send your request to our support email address found in the account help section. Include your registered email so we can verify your identity before actioning any data change.
Account Help Centre The Help Centre in your account settings has a dedicated privacy section where you can review consent choices, update contact preferences, and flag concerns about how your data is used.

Common Questions About Your Privacy on tar55

These are the questions we hear most when it comes to how tar55 handles personal data, what we store from your payment activity, and how you can exercise your rights as an account holder.

We collect your name, email address, contact number and device information at registration. Once you transact, we also record payment references from DANA, OVO or GoPay to maintain accurate account history.

No. We only store the transaction reference and amount that your e-wallet sends us to confirm a deposit or withdrawal. Your wallet credentials and PIN never pass through or sit on our servers.

Yes. Contact our support team via live chat or the email address in your account Help Centre. We verify your identity first, then provide a summary of the data we hold within a reasonable period.

We retain active account data for as long as your account remains open. After closure, we keep records only as long as applicable law requires, then delete or anonymise them. Payment data follows local financial record rules.

We share data with payment processors — including those handling DANA, OVO and GoPay flows — only to complete your transactions. We do not sell your personal data to outside parties for marketing use.

Submit a deletion request through live chat or support email with your registered account details. We action the request where no legal or regulatory requirement obliges us to retain the data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.